Vocabulary

Customer Service 客服部

vacuum 吸尘器

under warranty 在保修期内

A: Hi. This is the Customer Service. How can I help you?

您好。这里是客服部。我能为您做什么?

B: Hi. I bought one of your vacuums from spend-wart. It’s broken now.

您好。我在Spend-Wart买了你们生产的吸尘器。现在它坏了。

A: Is it under warranty?

它还在保修期内吗?

B:I think so. I bought it four months ago.

我想是的。我是四个月前买的。

A: Yes, it is still covered by our warranty. Tell me the modle number of your vacuum, please.

是的，它还在保修期内。请告诉我您的吸尘器的型号。

B:Okay. The model number is 6594-c.

好的。型号是6594-C。

A: What’s your address, your name and your phone number?

您的地址、姓名和电话号码呢?

B:906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.

渥太华街906号。我是David Yang。我的电话是713-786-0234

A: Okay. There are two Customer Service Offices in your area. The nearest one is Chadwich and Hacks Appliances.

好的。在您的居住地区有两个客服中心。最近的是Chadwich and Hacks Appliances

B:Could you tell me where the office is located?

请告诉我它的地址

A: Sure. 878 Fennel South.

南费奈尔大街878号。

B:Oh, I know that place. It’s only two minutes drive.

哦，我知道那个地方，开车过去只要两分钟。

A: You have to call the office first.

您需要先打电话预约

B: All right. Thank you very much for your help.

好的。谢谢你的帮助。

A: My pleasure.

我的荣幸。