1，下面是有人向你问候或是介绍你时的回答用语：

How are you? I’m good / I’m fine, thank you.

I’m happy to meet you. I’m glad/happy to meet you too.

It’s a pleasure to meet you. The pleasure’s all mine.

How are you doing? I’m doing fine/well/very well,

thank you.

2，在绝大多数的商务场合 ，下面的词语不合适，因为太夸张了：

Highly, extremely, exceedingly, greatly, overjoyed,ecstatic, wonderful, thrilled, charmed, elated, enchanted,lovely

3， 以下的单词要避免使用，因为它们很容易造成误解：

Anxious (显得过于热心)

Content (显得自满和安逸)

4，下面的表达显得有些多余和过于华丽：

on cloud nine tickled pink

in seventh heaven cool, groovy, fantastic

5，下面的词被认为是不够积极或是不够肯定的回答：

Fair, so so, all right, okay/OK

Len Matheson is the owner of a small company that’s rapidly expanding. He’s getting advice from Mary Carlyle, a business consultant, on developing a functional organizational structure to better deal with his company’s expansion.

Mary: Mr. Matheson, I’ve studied all your reports, and your company is making excellent progress.

Len: Thank you, Miss Carlyle. And please, call me Len. So, what are your recommendations for my new organizational structure?

Mary: Call me Mary. First, let’s start with your operation here. You should set up separate Administrative,Clerical, Back office, and Support functions.

There’s too much work for your personnel to wear more than one hat any more.

Len: Yes, they’re already overworked. But that will entail more Managerial functions, won’t it?

Mary: That’s right, Len, and you’ll need at least two

new managers for separate Marketing and Product

Development departments.

Len: OK, Mary. What else?