DESK PERSON： May I help you？

CAROL： Yes， I would like to check in.

DESK PERSON： Do you have a reservation？

CAROL： Yes， my name is Carol Jiang. That's spelled J - I - A - N - G.

DESK PERSON： I'm sorry， Ma'am. I can't find anything under that name.

Do you have your confirmation number？

CAROL： No， I don't have it with me.

But I know I have a reservation. My husband made it for me last month.

DESK PERSON： Well， let me look again. How do you spell your first name， Ma'am？

CAROL： C - A - R - O - L. Carol.

DESK PERSON： I don't find a “Carol” in the computer for today.

I have a Carol Larson here. But that reservation is for next Monday.

CAROL： No， that's not me. My name is Jiang， not Larson. My husband reserved for me.

DESK PERSON： Are you sure he used your name， Ma'am？

Maybe he reserved under his name.

CAROL： His name is Lin， L - I - N.

DESK PERSON： I'm sorry. I have nothing here.

CAROL： Miss， I know he made this reservation for me.

DESK PERSON： Hmm. Let me try something.

Wait. I have a reservation for someone named “Jang” here.

But it's spelled J - A - N - G. It's not spelled J - I - A - N - G. It's for a “Mr. C Jang.”

CAROL： Oh， that must be me！ Probably they typed the name wrong.

My husband's English isn't so good.

DESK PERSON： Yes， sometimes it happens， Ma'am.

That's why it is always good to carry your confirmation number.

I'm sorry about the inconvenience.

CAROL： It's okay. It's probably my husband's fault.

Is there a pool in this hotel？

DESK PERSON： Yes， of course.

The pool is open until 10：00 p.m. So you still have about 45 minutes.

CAROL： Good.

DESK PERSON： Here is your key. Your room is 379.

You can find the elevators just around that corner there， down the hall.

Enjoy your stay， Ma'am.

CAROL： Thank you.

柜台小姐：我能为你服务吗？

卡萝：我要登记住房。

柜台小姐：你有事先预订吗？

卡萝：有，我叫江卡萝，江是 J - I - A - N - G.

柜台小姐：小姐，对不起，我找不到你的名字。

你有登记号码吗？

卡萝：我没有带在身上。

但是我有订房，我先生上个月帮我订的。

柜台小姐：那我再找一次，你的名字怎么拼呢？

卡萝：C - A - R - O - L.卡萝。

柜台小姐：我在计算机上找不到今天有叫“卡萝”的房客。

这里有卡萝。拉森，但是她是预订下星期一的。

卡萝：那不是我，我姓江，不是拉森，我先生帮我订的。

柜台小姐：你确定他用你的名字吗？

或许他用自己的名字订的。

卡萝：他姓林，L - I - N.

柜台小姐：对不起，这里也没有。

卡萝：小姐，他有帮我订。

柜台小姐：嗯，让我试试。

等等，这里有姓张的

是 J - A - N - G，不是 J - I - A - N - G.是给一位张先生订的。

卡萝：那应该是我，也许他们打错了。

我先生的英文不是很好。

柜台小姐：这种情形不是没有。

所以随身携带登记号码总是比较好，

不便之处还请见谅。

卡萝：没关系，也许是我先生的错。

饭店有游泳池吗？

柜台小姐：有的。

游泳池开放到晚上十点，你还可以用四十五分钟。

卡萝：那太好了。

柜台小姐：这是你的钥匙，房间是 379.

电梯在大厅楼下的转角那儿。

祝您愉快。

卡萝：谢谢你。

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