A：Hello, please connect me to Tech Support.
你好，技术支持请联系我。
B：This is Tech Support, how may I help you?
这是技术支持，有什么我可以帮你吗?
A：I am having problems with my Internet service.
我的互联网服务有问题。
B：What seems to be the problem?
什么样的故障呢?
A：None of my wireless devices are connecting to the Wi-Fi.
我的无线设备都无法连接到无线网络。
B：I see. Have you tried disconnecting and reconnecting the modem?
我明白了。你有试着断开和重新连接调制解调器吗?
A：No, how do I do that?
没有,我该怎么做?
B：Simply unplug the modem for fifteen seconds.
只需要拔掉调制解调器15秒。
A：Alright. I plugged it in again.
好的。我又把它插回去了。
B：Are all of the lights back on the modem?
所有的调制解调器灯又都亮起来了吗?
A：Yes, they're all green!
是的，他们都是绿色的!
B：Your devices should be able to connect easily now.
你的设备现在应该能够轻松地连接。
A：Oh, they're working perfectly! Thank you!
噢，它们可以正常工作了!谢谢你!