2013年花旗银行贵阳分行信用卡服务专员招聘启事

2013-09-02来源：贵州人才信息网

招聘职位：Credit Card Service Banker 信用卡服务专员

学历要求：本科

工作经验：不限

工作地区：不限

性别要求：不限

待遇水平：1

年龄要求：不限

专业要求：不限

招聘期限：2013-08-30至2013-10-02

职位描述及要求：

Credit Card Service Banker 信用卡服务专

Work Location：Guiyang City

RESPONSIBILITIES

To provide highest level of services to customers and answer their enquiries related to card product acquisition, usage or account maintenance

to perform card acquisition application fulfillment function on application form completeness checking, customer identity verification and follow up with credit card centre/internal departments on application processing

To perform card servicing role to assist customers on plastic collection, account maintenance, repayment and other related requests

To proactive cross sell card to walk in customers when branch sales are engaged with other customers

To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request and follow up with credit card centre throughout the whole process till plastic embossed and delivered to customer

Be responsible to deliver the latest card program details and other product information to the branch

Be responsible to do all application tracking and reporting

Be responsible for all card related administrative tasks and compliance control activities

To perform tasks requested by supervisor or branch manager

KEY REQUIREMENTS

High Integrity

University graduate with 2-3 years work experience in banking or customer service field.

Knowledge of branch functions and operations, security and control policies and procedures preferable

Able to work under pressure

Detail oriented, independent and proactive worker

Excellent interpersonal and communication skills

Sales and service oriented, passionate and initiative